TERMS OF BUSINESS
Olynthia Natura doo, Put Grohota16, 21432 GornjeSelo, VAT ID: 04978187045, Agency ID:HR-AB-21-060228443
The seller sells touristic services such as: tours, activities, rentals and transfer to the customers. These Terms of Business shall apply for the use of Discover Šolta website and any other written communication between seller and customer.
If nothing else is written , all product prices are including the legal VAT in Croatia and expressed in Euro (€)
Booking of the services offered can be made in written communication between seller and the customer or , using booking engine on our site www.discoversolta.com. The customer accepts Terms of Business of the Seller with paying selected services. The obligation of the seller to execute the service starts after heaving received the payment from the customer.
The seller accepts the following methods of payment: online payments, wired payments, credit cards and cash.
Online payment on our website www.discoversolta.com is powered by Bokun.io (www.bokun.io) . Payment Gateway used for collecting credit cards online is Saltpay (www.saltpay.co) . We do not collect or store any credit cards information. Credit Cards accepted online are: VISA, Mastercard and Maestro.
5. Cancellation policy
The customer has the wright to cancel the booking, but the following rules apply: For cancellation made up to 10 days before the tour starts, cancellation fee is 10% of the booking price. For cancellation made up to 2 days before the tour starts cancellation fee is 25% of the booking price. No refunds can be provided for late arrivals or no shows. Re-booking is accepted.
6. Processing and using your data
We collect, process and use the personal data you provided to us when you e-mail us or when you make online booking such as your name, email address, telephone number, mobile phone number, postal address and the information provided depending on the services used. We do not store credit card information.
Pursuant to Article 10. of the Law on Consumer Protection (Narodnenovine No. 41/14), customer can make a complaint regarding the quality of our service.It must be submitted in writing to:
Olynthia Natura d.o.o.
Put Grohota 16
or e-mail: firstname.lastname@example.org
Customer will receive a response in writing within 15 days of receipt of the complaint. Required information: name and surname of the customer, the exact address for submission of responses.
8. Place of the realization of services, jurisdiction of Court
Split is acknowledged as the place of realization of services and settling judicial disputes. The law of the Republic of Croatia is in force apart from purchase-sale contracts in international law.